How long does it take to get my coins after a website purchase?
Instantly, in most cases. D-Shop coins will be immediately sent to your account after payment with the exception of some slower methods (like crypto).
How long does it take to get my coins after a D-Shop Bullion redemption?
Instantly. You can go to character-select screen and back to get your D-Shop bullion processed immediately. Otherwise, it can take up to 5 min.
What does "held for approval" mean?
This usually means that the payment had a high risk score and needs manual review. This can happen if you do not include the correct billing address, zip code, or name. This is usually resolved within 24 hours but you can always create a support ticket.