tobbiee

It has been more than 24 hours since this case started, and unfortunately, I still haven't received any assistance from any staff. I was really hoping to get quick help with such a sensitive issue. It's a pity that there is no help chat or specific contact on the website that could provide a solution when problems like this occur. There is also none on Discord. It is clear that my money has been debited and has gone to RisingGames, but the transaction status has not changed; it remains pending, and no coins have entered the game (my account) since then. My last two donations before this went through successfully. When this happens, I guess I have to accept it and let it go. This situation makes me very worried and hesitant to make my next donation. I still hope there is a little bit of hope. Order status: https://drive.google.com/file/d/152vitcmmqNRDY4d1gQ7yRvF8r5RQTtri/view?usp=drive_link Debited money: https://drive.google.com/file/d/1k76HxslPhDMGiYWJ7drW04P3l94vuKGb/view?usp=drive_link

Dear staff, Hi, I need assistance. I have just donated for 2000 coins. It was a success and my card was already debited. But the status on the order page on the website is still pending. The order number is #13140 Here's the screenshot I've just taken from my mobile banking: https://drive.google.com/file/d/1RTJvLmoUUVEY4n7LBxs4SbZpQf1W8nl_/view?usp=sharing I tried contacting the contact link on the website already. Thank you for your assistance.